Shipping policy

Shipping policy

Processing time
The time we need to prepare an order for dispatch varies. Our current dispatch times is 10 working days. Please note: working days do not include weekends or bank holidays.
Estimated Delivery Time
All of our orders are dispatched via Royal Mail, MyHermes or DPD.
Royal Mail's Estimated Delivery Times within the United Kingdom are as follows:
1st Class - 1-3 Working Days.
2nd Class - 3-5  Working Days
MyHermes estimated delivery times are between 2-4 working days.
DPD estimated delivery time is Next Working Day after dispatch.
If you have not received your order within the estimated delivery time then please contact us and we can attempt to resolve this.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Millie's Melts Store is not responsible for delays due to customs.